[HamWAN PSDR] vendors?

[William Book]

Hi David,

What is your order#?  I would be happy to take a look at it for you.

Sincerely,

Bill Book | Customer Service Representative
William.Book at Streakwave.com
TF: 888.604.5234 |P: 408.213.7326
Sales support: Bethany Ture
Bethany.Ture at Streakwave.com | P: 408.213.7345
  

-----Original Message-----
From: Jamie Hughes [mailto:wa7jh at outlook.com] 
Sent: Wednesday, March 31, 2021 12:30 PM
To: Puget Sound Data Ring
Cc: William Book
Subject: RE: [HamWAN PSDR] vendors?

Shoot,

And I left out, Bill has extended PSDR members the max discount, so again go to him for pricing once shipping is determined.


Jamie Hughes
WA7JH
Phone: (360) 340-8886

-----Original Message-----
From: PSDR <psdr-bounces at hamwan.org> On Behalf Of Jamie Hughes
Sent: Wednesday, March 31, 2021 12:27
To: Puget Sound Data Ring <psdr at hamwan.org>
Cc: William Book <William.Book at streakwave.com>
Subject: Re: [HamWAN PSDR] vendors?

Hi David,

I have ordered about $500 worth of gear in the last two months and had a very different experience. Moreover, Streakwave has bent over backwards for me.

The only "frustrating" thing I ran into was proving I was a ham radio operator allowed to purchase ROW gear but was easily solved by the attached form.

I have also copied Bill who might be able to address your issues independently. It sounds like we are both sticklers for customer service. Bill took great care of me.

Hope this helps,

To all the others looking at purchasing gear. You can use the website to find the item and work through the check out process to include shipping (based on the size of this stuff, it's the costly part) before submitting your order, you can then go direct to Bill, with the attached form and your gear will likely arrive in two days, even if ground is selected. 

Jamie Hughes
WA7JH
Phone: (360) 340-8886

-----Original Message-----
From: PSDR <psdr-bounces at hamwan.org> On Behalf Of David Bliss
Sent: Wednesday, March 31, 2021 12:17
To: psdr at hamwan.org
Subject: [HamWAN PSDR] vendors?

I'd been putting off ordering HamWAN hardware because dealing with Streakwave seemed like a huge hassle.

And now I've finally ordered some (over a month ago, and still not here, for various reasons), and yeah, dealing with Streakwave is indeed a huge hassle.

I'm glad they're an option, but isn't there any better way to get ROW hardware?  Has anybody had any luck ordering from amazon.ca, amazon.de, or any other vendor with an actual functioning e-commerce and fulfilment system?  Even eBay, as much as I hate them, would have been better, if I knew how to actually find/specify -ROW versions.

73 -de- n8qg

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